Director of Information Technology (Chief Information Officer)
Description : Edgecombe County is seeking a Director of Information Technology (Chief Information Officer). This position reports directly to the County Manager, but may be assigned to report to the Deputy or Assistant County Manager.
General Definition of Work:
The Chief Information Officer is responsible for the information technology and systems that support the County’s enterprise goals. This person has significant input into the strategic direction of the work unit and often makes this decision independently. Understands technology used in operation and the supporting technical theories but detail technical knowledge is not the primary focus of this role. Employee is responsible for advising departments on county-wide technology and communications purchases, leases and contracts. Manages the overall information and data infrastructure including in a multi-platform environment. The employee must stay abreast of trends in hardware and software and research new technologies that could potentially increase employee productivity and revenue. Work also involves supervising a professional and technical staff and developing department policies, procedures, and budgets, as well as serving as systems liaison to outside agencies. This position reports to the County Manager.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
- Plans, designs and implements installation of County-wide computer network linking departments and affiliated agencies; determines configuration of computers and peripheral equipment, and wiring and cable routes, and oversees and/or participates in installation of hardware and software; develops, implements and ensures adherence to policies, procedures and standards for computer system use and access, software, data control, etc.
- Oversees computer system operations, maintaining standards of operational capacity and ease of work flow; adjusts system configurations as necessitated by user requests, software and equipment upgrades, additions or deletions of work stations or equipment, etc.
- Confers with County department heads to evaluate current and future computerization needs; develops and recommends processes to fill determined needs; evaluates available computer hardware and software available and applicable to needs, and develops software or software applications, or advises of product availability and makes purchase recommendations, as appropriate.
- Develops plans and administers information technology projects, large-scale product acquisition, system design changes, etc.; prepares requests for bids or purchase orders for software and hardware, as appropriate; negotiates and prepares purchase and maintenance agreements with hardware and software vendors.
- Troubleshoots more complex hardware and software problems and corrects errors in computer equipment or software, determines cause of error or system failure and applies corrective steps or standard operational techniques in cases where system failure can be corrected; develops remedies to identified program deficiencies or operational failures; advises operators of operational techniques to correct system failures, as appropriate.
- Assigns, directs and supervises activities of a professional and technical staff, ensuring adherence to established policies and procedures; assists and advises subordinates, as necessary, resolving problems as non-routine situations arise.
- Administers or makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraising and disciplining, etc., submitting such records and reports as required by County management.
- Develops budget proposals for Department, and administers allocated funds, ensuring proper development, maintenance and submission of accounting records and reports.
- Attends seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in the fields of computer system development and information management technology; reviews professional journals, attends association and professional meetings, and otherwise maintains contacts with computer and information management professionals to facilitate exchange of information.
- Serves as County representative to affiliated agencies and outside organizations, advising on information technology issues and/or County programs, policies and procedures, and coordinating development of information management programs, as appropriate.
- Performs other related work as required.
- Thorough knowledge of current computer technology in hardware, software, peripherals, and various applications and configurations; troubleshooting problems in a variety of applications in use on personal computers, servers and networks.
- Considerable knowledge of integration of computer technology into the public sector environment for a variety of applications and purposes
- Considerable knowledge of techniques and methodology of various software and hardware systems and of techniques and methodology of computer systems analysis.
- Working knowledge of the County's budgeting and purchasing procedures.
- Project management, leadership and strategic planning skills.
- Ability to analyze, diagnose, and solve computer hardware and software problems.
- Ability to plan, supervise and coordinate a variety of technology and systems projects.
- Ability to understand the technical language, programming and application of computers.
- Ability to establish and maintain effective working relationships with other employees, County officials and vendors.
- Ability to plan, supervise, coordinate, and evaluate the work of others.
- Ability to communicate effectively in oral and written forms.
Bachelor's degree in computer science, business management, or a related field, and 6 to 9 years of experience in automated systems management; supervisory, leadership, or project management experience; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. A valid North Carolina Driver’s License is also required.
This position is subject to working in high security areas governed by the US Department of Justice’s “Criminal Justice Information Services (CJIS) Security Policy” and therefore requires successfully passing a more stringent criminal background check.
Physical Requirements: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which involves some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 20 pounds) and occasionally heavier weight (up to 80 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving direction and instruction from supervisor.
Language Ability: Requires ability to read a variety of policies and procedures, technical manuals, etc. Requires the ability to prepare technical reports, logs, records, correspondence, etc. with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; and to deal with several abstract and concrete variables. Requires the ability to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; and to teach employees. Must be able to communicate effectively and efficiently in a variety of technical and/or professional languages including computer science and data processing.
Numerical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; may include ability to calculate surface areas, volumes, weights, and measures.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read various information.
Motor Coordination: Requires the ability to coordinate hands and eyes using office machinery.
Manual Dexterity: Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, tools, etc. Must have moderate levels of eye/hand/foot coordination.
Color Discrimination and Visual Acuity: Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines.
Physical Communications: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).
Residency Requirement: This department head level position must live in or establish residency within Edgecombe County within twelve months of the date of hire.
Edgecombe County is an Equal Opportunity Employer
Deadline for Applying : Open until filled